Frequently asked questions

Welcome to Toxicas Beauty Boutique and Treats, your go-to webshop for unique finds! We've gathered some of the most common questions our amazing customers ask. Whether you're curious about shipping, product details, or how to care for your new treasures, you'll find the answers here. We aim to make your shopping experience as smooth and enjoyable as possible, attracting customers of all ages with our diverse range of products. From coloring books to pet accessories, we have something special for everyone.

Your questions answered

At Toxicas Beauty Boutique and Treats, we are always here to help. Below, you will find detailed answers to frequently asked questions about our products, orders, and services. If you can't find what you're looking for, please don't hesitate to reach out to us!

Orders & shipping

How long does shipping take?

Orders are processed within 2-5 business days. Shipping typically takes 3-7 business days within the U.S.

Do you offer tracking?

Yes! Once your order ships, you'll receive a tracking number via email.

Do you ship internationally?

No, at this time we only ship within the United States.

Products & quality

What kind of products do you sell?

We offer a variety of unique items including coloring books, stickers, bookmarks, apparel and accessories, pet items, and custom-designed lifestyle products. Toxicas Beauty Boutique and Treats has something for every member of the family!

Are coloring books suitable for all ages?

Yes! We offer kids' coloring books, teen/adult coloring books, and bold "Toxica/Toxico" themed collections. Each product will clearly state the recommended age group.

Custom & personalized orders

Can I request a custom name and design?

Absolutely! Customization options are available on select products. Please look for customization details on individual product pages.

Payments & returns

What payment methods do you accept?

We accept secure online payments through our website. All major credit cards are accepted.

Do you accept returns or exchanges?

Due to the nature of our products, all sales are final. However, if your item arrives damaged, please contact us within 48 hours of delivery, and we'll make it right for you.

Care instruction (apparel & accessories)

How do I care for my items?

To keep your apparel and accessories looking fresh, please follow these guidelines:

  • Wash inside out
  • Use cold water
  • Air dry or tumble dry low
  • Avoid direct ironing on designs

Pet products

Are pet items safe and durable?

Yes! Our pet products are designed with comfort and durability in mind. Always supervise pets while using accessories to ensure their safety.

Contact & support

How can I contact you?

You can reach us via email at [[email]], through our website contact form, or by direct message on our social media channels. We typically respond within 24-48 hours. We are located in Denver, Colorado, United States.

Got more questions? We're here to help!

Can't find the answer you're looking for? Reach out to us directly! Our team at Toxicas Beauty Boutique and Treats is always ready to assist you with any inquiries about our diverse product range, your orders, or anything else you need. Your satisfaction is our priority.